FAQ

1. Why is chimney sweeping important?

- Regular chimney sweeping removes soot, creosote, and debris, reducing the risk of chimney fires and improving indoor air quality.

2. How often should I have my chimney swept?

- It's recommended to have your chimney swept annually, especially if you use your fireplace or stove frequently.

3. Do I need a certified chimney sweep?

- Yes, hiring a certified chimney sweep ensures that your chimney is cleaned safely and effectively, reducing fire hazards.

4. What does the chimney sweeping process involve?

- Our certified professionals use specialized brushes and equipment to remove soot and debris. We also inspect for damage.

5. Is chimney sweeping messy?

- We take precautions to minimize mess, but some dust may occur. We use specialist cordura fabric sheeting and vacuum systems to contain debris.

6. Can I use my fireplace or stove right after a sweep?

- You can typically use it immediately, but we recommend waiting for any residual dust or odors to dissipate.

7. Do you offer other chimney services?

- Yes, we provide chimney inspections, stove servicing, cowl fitting and nest removals, ensuring your chimney's safety and efficiency.

8. Are your chimney sweeps insured?

- Yes, we carry insurance to protect both us and your property during our services.

9. How do I schedule a chimney sweep appointment?

- You can easily schedule an appointment by contacting us through our website or calling Phil on 07979465482/01423 325074 or messaging via Facebook or WhatsApp.

10. What areas do you serve?

- We proudly serve Boroughbridge, Knaresborough, Harrogate, Ripon, York and surrounding towns and villages, ensuring your chimney stays in top condition.

If you have any further questions or need assistance, please don't hesitate to contact us. Your safety and satisfaction are our priorities!